KB91815 – How to Reset the Password of the Users

HOW TO    RESET THE PASSWORD OF THE USERS

There are instances that a User forgets the Password so system has the Facility to have it reset and let the user set their new password again.

In Maintenance > Users, to see the list of the Users

Then Select the User that needs to be reset then ‘double-click’

In the Maintenance of the User, under Edit Tab > Reset Password

After clicking the Reset Password, this window will prompt. Automatically system will generate a Temporary Password that the User will be using to log in.

NOTE: The Temporary Password is editable.

Then let the User Log-in by using the Temporary Password.

This window will prompt to have the user to Input the New Password that will be used for his next log-in in the System then Press OK once done.

 

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